Fair Credit Billing Act
The Fair Credit Billing Act regulates all credit and charge card billings related to:
- Extending credit to someone not authorized to use your card
- Extending credit for property of services you didn't receive
- Failure to credit your account correctly
- Extension of credit for items returned because they were defective
To enact the Fair Credit Billing Act you must write a letter to the creditor, within 60 days of the date on the incorrect statement, that includes your name, account number and any supporting documentation (sales slip, etc.).
The creditor must acknowledge the letter within 30 days. And then correct the error or explain why they won't within two billing cycles.